Privacy Policy

Welcome to Bluth Solar. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application (Bluth Solar App) and related services.

1. Information We Collect

We collect the following types of information to provide and improve our services:

• Personal Information: Name, email address, phone number, and address when you register or contact us.
• Location Data: GPS location to provide solar optimization features such as compass direction, panel angle recommendations, and sun tracking.
• Device Information: Device model, operating system version, and unique device identifiers for app performance and support.
• Usage Data: How you interact with the app, features you use, and time spent on various screens.
• Camera & Media: Photos uploaded for service requests such as panel cleaning or inspection.
• Sensor Data: Accelerometer and compass sensor data to power the Panel Angle Meter and Compass features.
• Microphone: Voice input for the Bluth Solar AI voice assistant feature.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and operate the Bluth Solar app and its features
• To process service requests (panel cleaning, inspections, installations)
• To power AI-based solar recommendations and optimization tools
• To process product orders and track deliveries
• To send service updates, booking confirmations, and important notifications
• To improve app performance and fix bugs
• To respond to customer support queries
• To comply with legal obligations

3. Location Data

The Bluth Solar app uses your device's GPS location to provide core features including solar panel direction optimization, sun position tracking, and regional solar data. Location is accessed only while you are actively using these features.

We do not track your location in the background or share your precise location with third parties.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Service Partners: Certified technicians assigned to your service requests (name and address only)
• Payment Processors: For secure processing of product purchases
• Cloud Services: Secure cloud infrastructure for app data storage
• Legal Authorities: When required by law or to protect our rights

5. Data Storage & Security

Your data is stored on secure servers. We implement industry-standard security measures including encryption, secure connections (HTTPS), and access controls to protect your personal information from unauthorized access, alteration, or disclosure.

We retain your data only as long as necessary to provide our services or as required by law.

6. Children's Privacy

The Bluth Solar app is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your account and personal data
• Opt out of marketing communications at any time
• Withdraw consent for location or microphone access via your device settings

8. Third-Party Services

Our app may use the following third-party services, each with their own privacy policies:

• Google Maps / Google Places (for location features)
• Expo (for app infrastructure)
• Firebase / Cloud Services (for data storage)

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the date at the top of this page and, where appropriate, by sending a notification through the app. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: